Support
AI Airtime Support
Need help with your account, wallet, credits, payments, or AI chat? Contact support and we will help you get back on track.
Email support
For the fastest help, include your login email or phone number, your market, and what happened. Do not send your password.
Email supportsupport@airtime.local
What we can help with
Login and account access
Bundle purchases and payment status
Wallet balance and credit history
AI chat or insufficient-credit issues
Helpful details to include
- The email address or phone number on your account
- Your market: South Africa, Philippines, or Thailand
- A short description of the issue
- A screenshot or payment reference if you have one
Support will never ask for your password or full card details.